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Are you on mute?

Published date: 2021/12


As staff across Australia return to face-to-face work, will the video meeting die? It appears not, as many workers are now opting to dial in from their office desk rather than at home, often with colleagues in the same building.

This predilection for video meetings over in-person has a number of impacts on the way we work, both positive and negative. Let’s explore them, with a particular focus on the changes we’ve noticed in the Technology, Digital, Project and Business Transformation recruitment industry.

Recruitment Changes

  1. Shorter video interviews
    Most face to face job interviews are around 45 minutes to one hour. But with a forced switch to video interviews thanks to the pandemic, we have noticed a reduction to around 30 minutes. Coupled with increased distractions (such as being unintentionally interrupted or poor internet connections) this makes for a less-than-stellar candidate and client experience.
  2. A barrier to forging strong candidate relationships
    Pre-screening video interviews can also impinge a recruitment consultant’s ability to form those deep candidate connections. When meeting in person, consultants normally schedule a lengthy and in-depth discussion with candidates centred on their goals and career aspirations. But with the trend of quicker video interviews, there are less opportunities to forge those deeper links, and this can compromise the consultant’s ability to find that right client-candidate fit.
  3. Difficulties in painting the role’s full picture
    With limited time, it’s also hard for the candidate to fully grasp the realities of the role. This could impede their ability to accurately weigh up the pros and cons of the potential position. And in the talent-tight tech field, any doubt may mean the client loses a top candidate to a competitor.

Greater Work Impacts

We’ve noticed a few other changes to working styles as a result of the video meeting culture. It appears some employees have become so comfortable with virtual communications, that they’re now feeling slightly anxious when resuming face-to-face interactions.

On the flip side, others are re-embracing the advantages of in-person meetings, such as the chance to reconnect in real life, effectively read body language (which is crucial during tense project meetings and negotiations), or collectively brainstorm.

Of course, there are pros when it comes to video meetings too. There are time savings, such as enabling people to remain at their desk and dial in, rather than corral everyone into a meeting room that may be on another floor or separate building.

In a similar vein, staff can work in a hybridised way, remaining at home for part of the week and in the office for the remainder, something that’s common in the digital industry. It’s an extremely attractive aspect of a tech role, both to retain staff and entice top talent to come on board. All that time saved commuting is a big bonus, plus in a small way, it positively contributes to climate change (and perhaps we’ll see organisations claiming a carbon offset in the race to net zero!).


When it comes to meeting culture, it remains to be seen how the video call will hold up in 2022 and beyond. Will it slowly faze out as more staff spend more time in the office, or recruiters realise the cons outweigh the pros? Or maybe it will need to become a permanent feature of the modern tech workforce to ensure hiring managers can appeal to the widest cross-section of talent. Either way, it’s an interesting topic to ponder.

And should you be pondering starting the new year with a fresh digital opportunity, or looking for some new recruits, please feel free to get in touch. As Technology and Digital recruitment specialists working throughout Sydney, Melbourne and Canberra, we’ve have plenty of exciting roles and top candidates to consider. We would love to help you with the next step in your career or business.

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