Digital Transformation Culture Shock: Why a Hybrid Approach Keeps your Employees Happy
Digital transformation is a buzz word that many organisations are latching on to, however for good reason, as it is a necessity across all industries in today’s economy.
If a company wants to succeed and remain relevant, it must focus on meeting customer demand through growing and evolving the customer experience journey digitally to compliment the physical.
The culture shock that ensues from this transformation can be difficult on people in any organisation, but there are measures businesses can take to smooth the process.
Starting with changes like cloud migration, which represents a big shift in the way people interact with systems and each other, it’s often one of the first considerations for a company undertaking digital transformation.
For a big business, embracing cloud fully is a huge undertaking. They frequently require hybrid support from vendors long term to make the transformation manageable, and not just from a technology perspective.
A hybrid approach is one strategy that can meet corporate and customer needs, while managing the inevitable move to cloud in a way that ensures people are prepared for – and on board with – the change and the journey involved.
Source: IT Brief, 10th May 2018