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CRM Database Administrator

Job Title: CRM Database Administrator
Contract Type: Contract
Location: North Sydney, New South Wales
Industry:
Salary: AU$400 - AU$500 per day
Start Date: asap
Reference: BBBH5495_1602800249
Contact Name: Melissa Turkington
Contact Email: melissat@eitr.com.au
Job Published: November 11, 2020 14:01

Job Description

The company
This well known not for profit organisation relies significantly on donations. They have a ThankQ CRM database with around 1 million records that needs to be interrogated in order to target specific sets of customers (donors) for marketing campaigns.

The role

You may come from either an IT background or a Marketing background but have worked closely on CRM's, data analysis for marketing segmentation and campaigns.

You will be required to:

  • Extract data using SQL from the CRM, developing and maintaining customer segments (donors)
  • Campaign set up and management, providing data extracts, and develop reports to measure campaign performance eg attrition rate, drop off points etc
  • Provide campaign insights with a particular focus on donations
  • Follow best practices of data management and governance to manage data sets

This role is a 2-3 day per week role, depending on rate. After 1 month onboarding there is the option to work from home and also the possibility of a permanent full time role after this contract for the right person.

Essential requirements

  • Must have worked in the not-for-profit sector and have a good understanding of the types of customer segments they target, particularly donors.
  • Good understanding of SQL
  • 2 + years' experience analysing and interrogating data within a CRM, to be used in marketing campaigns
  • Experience working closing with marketing department
  • Previous experience with ThankQ CRM would be a distinct advantage

Benefits

  • High profile brand

How to apply
Please send your CV in WORD format by clicking on the apply button.