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CRM Data Analyst

Job title: CRM Data Analyst
Contract type: Contract
Salary: Negotiable
Reference: BBBH5495_1602800249
Contact name: Melissa Turkington
Contact email: melissat@eitr.com.au

Job description

The company
This well known not for profit organisation relies significantly on donations. They have a ThankQ CRM database with around 1 million records that needs to be interrogated in order to target specific sets of customers (donors) for marketing campaigns.

The role

You will be required to:

  • Extract data by writing SQL queries from the CRM, developing and maintaining customer segments (donors) and propensity models
  • Campaign set up and management, providing data extracts, target strategies and develop reports to measure campaign performance
  • Identify and analyse organisational data sets for marketing campaigns specifically eDMs
  • Provide donation and campaign insights
  • Follow best practices of data management and governance to manage data sets

There is the option for this role to be part time, perhaps 3 days a week.

Essential requirements

  • Ideally you will have previously worked in the not-for-profit sector and have a good understanding of the types of customer segments they target.
  • 3+ years' experience with SQL, including writing SQL queries
  • 3 + years' experience analysing and interrogating data within a CRM
  • Experience working closing with marketing department
  • Previous experience with ThankQ CRM would be a distinct advantage

Benefits

  • High profile brand
  • This role offers significant flexibility; parameters of the role can be suited to the right candidate in terms of days worked eg someone who is looking for 3 days per week over the next few months.

How to apply
Please send your CV in WORD format by clicking on the apply button.