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ICT Support Analyst

Job Title: ICT Support Analyst
Contract Type: Contract
Location: Canberra CBD, Australian Capital Territory
Salary: AU$35 - AU$40 per hour
Start Date: ASAP
Reference: 5567
Contact Name: Lee Hogben
Contact Email:
Job Published: November 19, 2020 09:31

Job Description

The Company:

Government Agency; purpose is to improve the competitiveness of renewable energy technologies and increase the supply of renewable energy through innovation that benefits Australian consumers and businesses.

The Role:

We are seeking an ICT Support Analyst for a period of 7-8 months to backfill an existing position. This is an excellent opportunity for an ICT Support Analyst to join the team and ensure that the required systems and platforms are in place to support the organisation. The ICT Support Analyst's primary function and responsibility will be to support and maintain the ICT environment. Primary focus areas for support are organisational security, reliability, testing and management of the organisation's core network and systems to ensure that workers are well supported and aligned with our network and infrastructure obligations.

Essential Skills & Experience:

  • Provide Level 1 and 2 support on any helpdesk call assigned
  • Have a high level of demonstrable knowledge and skills in Google G Suite and related technologies
  • Ensure correct daily operation of the core network and infrastructure
  • support maintenance of the security and integrity of the core network
  • Proficient knowledge in scripting and patching technologies
  • Have high-level knowledge of
    • Mobility technology (phones, tablets)
    • Windows server operating systems
    • Microsoft server features (Active Directory, Exchange, Intune, etc.)
    • Communication technologies (switching, routers, gateways, networks)
    • Cloud platforms (Office 365, Azure) and Hypervisor platforms
  • Travel between Canberra, Melbourne and Sydney ARENA offices on occasion as required


This is the perfect opportunity to join a small dynamic government agency, passionate about renewable energy.

How to apply:
Please click on the APPLY button and we will happily review your application against our clients' requirements.

Please note: MS Word formatted resumes only please.

Additional Comments:

You must be an Australian Citizen to apply to this position. The successful applicant will also be required to undertake a police check prior to commencement and ongoing contractual arrangements will be conditional on obtaining and maintaining a baseline security clearance.