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Project Manager

Job Title: Project Manager
Contract Type: Contract
Location: Sydney CBD, New South Wales
Salary: AU$1100 - AU$1200 per day
Start Date: ASAP
Reference: 6616
Contact Name: Lee Hogben
Contact Email:
Job Published: March 16, 2022 08:57

Job Description

Large Government Department is delivering the largest infrastructure program Australia has ever seen. We are seeking an experienced Project Manager to join the team on an initial 12-month contract. The Project Manager will have worked on other customer experience transformational projects.

The program is currently in its mobilisation phase. The customer work stream in this phase includes:

  • Creation of CRM requirements
  • Identification of a customer transition device / self service kiosk
  • Management of customer research and customer journey mapping
  • Creation of a Customer Requirements Document (CRD) for Greater Sydney
  • Documenting of customer channel strategy
  • Documenting of retail requirements
  • Documenting of a "walk-in" service centre requirements
  • Creation of requirements for a future 'Single Trip Ticketing' option and subsequent updated requirements for Ticket Vending Machines

Key Knowledge and Experience:

  • 10+ years' experience in similar project manager roles, leading large complex projects.
  • 5+ years working in technical environments that requires close working relationship with business stakeholders.

Essential Requirements:

  • Appropriate tertiary qualifications and/or demonstrated, relevant, equivalent professional experience.
  • Exposure to large programs of work with complex architectures and integration, including experience of delivering customer experience transformational projects.
  • Prince2 / PMBOK / AIPM / SAFe accreditation
You must be either an Australian Citizen or Australian Permanent Resident to be considered for this role.

Please send your CV in WORD format only.