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Salesforce Administrator - Fixed term contract

Job Title: Salesforce Administrator - Fixed term contract
Contract Type: Contract
Location: Sydney, New South Wales
Industry:
Salary: AU$110000 - AU$121000 per annum + Working from home
Start Date: ASAP
Reference: 6585
Contact Name: Tito Tealdo
Contact Email: titob@eitr.com.au
Job Published: February 23, 2022 08:25

Job Description

Salesforce Administrator
12 months fixed term contract with a view to become permanent
NSW Government

The Salesforce Administrator is responsible for decisions relating to the day-to-day management of own workload, priorities and client requirements.

Key accountabilities

  • Manage the resolution of all escalated incidents relating to Salesforce systems to meet agreed service levels.
  • Manage the escalation of third level incidents to appropriate suppliers.
  • Administer the user account management process to ensure agreed access rights are granted for Salesforce systems.
  • Provide customised reports, liaising with suppliers if necessary, to meet user requirements.
  • Participate in user acceptance testing to ensure that user access rights are aligned with the production system.
  • Maintain and update systems documentation as required.
  • Identify software upgrade requirements and coordinate upgrade deployments following configuration and change management processes.
Key experience:
  • 3 to 5 years of experience as a Salesforce Administrator
  • Certification in Salesforce administration and/or equivalent professional experience.
  • Experience administrating customised Salesforce instances

If interested please apply via the link with your updated resume in a Word Document.