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Salesforce Delivery Manager

Job Title: Salesforce Delivery Manager
Contract Type: Contract
Location: Sydney, New South Wales
Industry:
Salary: AU$1200 - AU$1240 per annum + working from home
Start Date: ASAP
Reference: 6620
Contact Name: Tito Tealdo
Contact Email: titob@eitr.com.au
Job Published: March 17, 2022 15:21

Job Description

Experienced Salesforce Delivery Manager required for an exciting contract opportunity within a large Government Department.

  • Contract: 12 Months
  • Start Date: asap
  • NSW Government

Key Accountabilities:

* Manage a team of people to deliver Salesforce as the enterprise system of record for SIRA

* Enhance existing and deliver new capability as per Salesforce Roadmap

* Manage and communicate Salesforce release cycle

* Manage multiple service providers and staff

* Build the internal Salesforce capability

* Monitor and manage budgets and resources

Essential criteria:

* Extensive experience in delivering Salesforce products (particularly Service Cloud and Experience Cloud)

* Exceptional stakeholder, change management and communication skills

* Knowledge of the Salesforce data model

* Experience in delivering Salesforce community portals (Experience cloud)

* Experience in Service Cloud voice or Amazon Connect desirable

* Experience with the public sector solution and/or Omni Studio desirable

If interested please apply today via the link with your updated resume in a Word Document to Tito Tealdo.