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Senior Project Manager - Enterprise Service Management

Job Title: Senior Project Manager - Enterprise Service Management
Contract Type: Permanent
Location: Sydney, New South Wales
Salary: AU$175000 - AU$185000 per annum + including 17% super
Start Date: ASAP
Reference: 6529
Contact Name: Lee Hogben
Contact Email:
Job Published: December 03, 2021 15:43

Job Description

Higher Education client is looking for 2 Senior Project Managers for a large program of work which is likely to go for 3 years. This Fixed Term Hire will pay up to $158k base depending on experience plus 17% super. The initial term is for 12 months initially with a view to extend.

Looking for solid PM's who have courage, are hands-on and have good engagement and project management skills. ServiceNow experience is desirable but not mandatory.

The Role:

The Senior Project Manager will lead the management and coordination of a number of projects of a major strategic program, Enterprise Service Management Program,

This program will underpin and transform the delivery of services through a single point of access. It will deliver digitially transformed, professional service processes across the organisation - reducing manual work and freeing resources to focus on higher-value activities. ​Technology is a core element in ensuring that we create an optimal user experience for all their staff.


  • Lead the successful delivery of concurrent and often complex projects from concept to closure within scope, time, budgetary, policy and resourcing constraints;
  • Effectively build and sustain solid working relationships with a wide range of project stakeholders across a variety of Faculties and business units within the University;
  • Provide timely and accurate information and reports specific to the performance of projects to the Program Manager, ITD Management, senior business owners, and project sponsors;
  • Leverage agile and customer centric approaches in designing and implementing technology solutions that are of strategic and operational benefit to the University;
  • Apply contemporary project and change management methodologies.

Essential Requirements:

  • Extensive experience in managing project teams to deliver projects on time, within budget and to an agreed quality standards;
  • Proven capacity to effectively manage the competing resourcing, planning and funding demands of concurrent and complex projects;
  • Proven ability to monitor and accurately report on project performance metrics including budgets, schedules, risks, scope, work completion rates and quality;
  • Superior interpersonal skills including a proven ability to motivate, influence, persuade and negotiate with stakeholders at all levels within the University on project related matters;
  • Excellent written and oral communication skills, including the ability to prepare and deliver detailed reports, briefings and presentations on projects under delivery to a variety of audiences;
  • Excellent planning, organisational and time management skills with a strong attention to detail.
  • Superior knowledge of project management methodologies, tools and governance;
  • ServiceNow knowledge and experience would be advantageous
You must be either an Australian Citizen or Australian Permanent Resident to be considered for this role.

Please send your CV in WORD format only.